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PRIVACY POLICY

Please be sure to read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.

What type of Information do we collect?

When registering on our website, or when signing up to our newsletter, you may be asked to enter your name and email address, or other details to help you with your experience.

How do we collect your information?

When you sign up to our website or newsletter, as part of the process, we collect personal information you give us, such as your name and email address.

Why do we collect such personal information?

We collect such non-personal and personal information for the following purposes:

1. To provide and operate the services;

2. To provide our users with ongoing customer assistance and technical support;

3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

4. To comply with any applicable laws and regulations

How do we store, use and disclose our site visitors' personal information?

Our Company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company through newsletters, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or mail.

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. Cookies are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Please note that if you choose to disable cookies in your browser, it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

How can visitors withdrawn their consent?

If you do not want us to process your data anymore, please contact us at info@archandivy.co.uk.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, please feel free to email us at info@archandivy.co.uk.